lP
louise P
1 reviews | Active since Oct 2015
13 Oct 2015, 09:17
Swimsuit ruined... by water!!!
I have been haunted by a purple swimsuit with fringe on the front for months! I finally decided to buy it and was very impressed with the staff that kindly held it to the side for me and was very friendly when I got to the store. But then it was it was RUINED as soon as I set foot in the water! <br> <br> All the lovely fridge turned to what can only be described as spaghetti strings and renders the swimsuit useless...<br> <br> R340 down the drain.... <br> <br> Would have expected much better quality from a higher end store.
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Replies (1)Foschini's replyOfficial
13 Oct 2015, 14:37Hello L_P12,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Foschini's reply13 Oct 2015, 14:37
Official
Hello L_P12,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini Team
