AF
Andrea F

1 reviews | Active since Aug 2015

24 Aug 2015, 20:35

Suspending my account

I am a contract worker and I have a clothing account with Foshini. I was dissapointed when going to the Foshini in Canal Walk and being embarrassingly told my account is suspended due to my work contract ending in 6 months. I never expected this from one of my favourite clothing stores. I have since opended a Truworths account and they dont have any suspension on contract workers. I am closing my Foshini account and I wont consider a account at Foshini again. Its unfortunate that good account holders who pay on time have to be treated this way.

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Replies (1)
Foschini
Foschini's reply25 Aug 2015, 09:20
Official
Hello Andz23,

Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.