IG
Iza G
1 reviews | Active since Aug 2013
27 Aug 2015, 19:25
STOP SENDING ME SMS
Since the postal disaster I noticed tfg sending me SMS to remind me to pay my account. I then noticed that they were charging me for this SMS. I pointed out that if they posted the bill I would not be paying for their admin. <br> I have requested that they reversed these charges and stop sending me SMS as I remember to pay the account without being charged for their help and I have since threatened to close my account. . They then have the nerve to send me a customer feedback survey. Why bother since they do not have a customer service forum. <br> <br> I am highly irritated and want my account closed.
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Foschini's replyOfficial
28 Aug 2015, 09:00Hello izagrek,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,
Foschini's reply28 Aug 2015, 09:00
Official
Hello izagrek,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Best regards,