Stop harrassing me..!

<p>Dear Sir/Madam</p> <p> </p> <p>I got a call from one of your agents yesterday. He told me that my account is in arrears. I told him that I already know that and that I will pay on the 16 July. He was talking over me as I was talking, telling me I do not have time. To my dismay and indignation! I know the NCA and my rights as a consumer. You do not have a right to refuse my request for an arrangement. This guy needs training asap. He should not be talking to your customers until he has passed a test on communicating with your customers!</p> <p> </p> <p>I said I wil pay on the 16 July and that is that. Please take that guy for training on dealing with your clients. He is unnecessarily rude and aggressive. People like should not be in a customer service industry.</p> <p> </p> <p> </p> <p>Kind Regards,</p>