Still waiting for Foschini !!!

Good day<br> <br> So once again I am sitting and waiting for Foschini to sort my account.<br> <br> After months of phone calls, emails and empty promises nothing has been done.<br> I spoke a consultant late March and we reached a verbal agreement that if I paid R250 for 3 months running then they can put the account over 24 months and lower the credit limit etc.<br> Yet I am still receiving invoices stating that I must pay the full monthly amount.<br> One statement says I must pay this amount, an sms gives a different amount etc.<br> Does anyone at Foschini know what they are doing ?<br> I am posting on HelloPeter again because no-one at Foschini responds to emails !!<br> <br> I am working again and can starting paying money on my account, not the full amount but I am not paying a cent until I have a written agreement in place regarding my account and the payments on it. <br> <br> .<br> If Foschini wants to contact me make sure it is someone who knows what is going on and the history behind this whole mess. I am not going to continue talking to useless call centre agents who do not know what is going on !!!!