CB
Carla B
1 reviews | Active since Aug 2015
30 Aug 2015, 13:03
Still no feedback after 4 weeks
After settling and closing my Foschini account in 2012, I am constantly being contacted by their \Collections"Department for outstanding payments. I have mentioned numerous times that the account has been paid in full in store. 4 weeks ago I went in store to have this sorted out and could see that the \""outstanding payments\"" are in fact not my account being in arrears"
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Foschini's replyOfficial
31 Aug 2015, 08:43Hello ServiceCoach,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
The Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
The Foschini Team
Best regards,
Foschini's reply31 Aug 2015, 08:43
Official
Hello ServiceCoach,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
The Foschini Team
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
The Foschini Team
Best regards,