WH
Wajeah H
1 reviews | Active since Mar 2015
27 Mar 2015, 16:58
still no feedback
I have spent 10hrs in total waiting for a customer service consultant to take my call and I posted a complaint two weeks ago and their response is customers services will escalate my complaint and here I am once again in a store on a phone
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Replies (1)
Foschini's replyOfficial
27 Mar 2015, 17:23Hello jeah ,
Thank you for bringing this to our attention. I have escalated your query to our Customer Service department and they will contact you directly. In the last couple of weeks we have experienced very high call volumes in our Customer Services department.
Please accept our apologies for the inconvenience.
Your patience will be greatly appreciated.
Kind regards
Foschini Customer Liaison
Thank you for bringing this to our attention. I have escalated your query to our Customer Service department and they will contact you directly. In the last couple of weeks we have experienced very high call volumes in our Customer Services department.
Please accept our apologies for the inconvenience.
Your patience will be greatly appreciated.
Kind regards
Foschini Customer Liaison
Best regards,
Foschini's reply27 Mar 2015, 17:23
Official
Hello jeah ,
Thank you for bringing this to our attention. I have escalated your query to our Customer Service department and they will contact you directly. In the last couple of weeks we have experienced very high call volumes in our Customer Services department.
Please accept our apologies for the inconvenience.
Your patience will be greatly appreciated.
Kind regards
Foschini Customer Liaison
Thank you for bringing this to our attention. I have escalated your query to our Customer Service department and they will contact you directly. In the last couple of weeks we have experienced very high call volumes in our Customer Services department.
Please accept our apologies for the inconvenience.
Your patience will be greatly appreciated.
Kind regards
Foschini Customer Liaison
Best regards,