1 reviews | Active since Jul 2014
My issue with Foschini: I asked that the amount of promotional phone calls from them to me stop as I was not interested in anything else. & My Platinum card magazine/ benefits has still not been delivered despite that I am paying for that service each month since November and they have still not delivered the card/ magazine to me so am unable to use the benefits I am paying for) The card was supposed to be delivered in November.
I first logged my complaint on the 7 December (2 months ago) since then I have tried to call them and sent many many emails yet they send back the same copy and paste "we will get back to you" message - yet 2 months later and NOT A SINGLE person has helped me.
I am paying for a service that you are not providing me with - and you are flat out ignoring me. This is *****ing Foschini. Not to mention the non-existent customer service department.
You rep**** to my other Hello Peter review saying that you would get back to me within 2 days, yet it's been 12 days and I have received nothing from you.
Very very disappointing.
Best regards,
Best regards,
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