Statement of Account

I have made contact on 7 different occasions to get a statement of my account but to no avail.<br> <br> I made a purchase on 29 June 2015 and to date I have not received a statement. I have spoken to the following people at The Foschini Group call centre : Thabo (22 Sept), Rachel (19 Nov) and Fapo (20 Nov). I have also spoken to ***le on 8 Oct from their legal department, who promised me an emailed statement. Based on this conversation, I made a payment. Needless to say to statement has been sent.<br> <br> I have also sent 3 emails to [Email Removed] requesting a statement. Still waiting. No response from them. What is Foschini hiding by their refusal to send me my statement ? If they want payment they must send me my statement and stop irritating me with sms's threatening legal action. What an absolute bunch of *********** idiots. The first step in collecting money due is to send a statement. I'm sure they don't pay their creditors without one ! We, as their customers, are entitled to the same !!