RK
Rachele K
1 reviews | Active since Jan 2016
15 Jan 2016, 08:13
Staff with bad attitude
I went to Foschini protea Glen yesterday 14/01/16, asking for a paid up letter from the lady at the till \thembi"and she rolled her eyes saying she can't give me one. I then asked her why she couldn't then she proceeded to ask for my card instead of assisting me to call their H.O for the letter. I gave her my card then she printed a mini statement from the slip machine"
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Foschini's replyOfficial
15 Jan 2016, 10:06Hello Ui ,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Foschini's reply15 Jan 2016, 10:06
Official
Hello Ui ,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.