1 reviews | Active since Dec 2016

09 Dec 2016, 12:44

Staff needs training on customer care

<p>Me and my mom visited Foshini Cosmetics Welkom Mall on Saterday 3 Dec 2016 at 09:45 to 10:26:50. When it was our time to pay the cashier (Stephina) started having a very loud conversation with 4 other staff members. It took our sale about 10 min to finish, she was typing a few numbers then she busy giggling away with her colleagues. Finaly finish we walked out of Foshini to be called back because she (Stephina) gave us the wrong slip. I urge you to look at cctv footage. </p> <p>This service to me is unacceptable.</p> <p>Please train your staff in Customer care.</p> <p>Please deal with this as such will make people like me not shop at Foschini!</p>

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