1 reviews | Active since Feb 2017
Staff at Foschini Carlton Center extremely rude
I was with my fiancé on Sunday, we stepped into the Foschini store at Carlton Centre and I spotted a white shirt and jeans that I liked, I headed to the fitting room, only to wait at the door, as nobody was assigned to the fitting room. I eventually stepped in, just before I could make my way in, one of the staff member's VERY rudely snapped at me and said in Zulu 'Take a different colour shirt' and then walked away, no explanation, nothing. I then came to the conclusion on my own that I needed to try a different colour shirt as the white could get dirty and they wouldn't be able to sell it, however she was extremely rude and didn't show any kindness or professionalism. I was very angry and disgusted, I ended up leaving the store and bought what I had in my hands, I didn't want to shop around for more stuff, as I felt very annoyed by this lady's treatment. IT IS UNACCEPTABLE.
Good day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
