Sportscene Online shopping

I palced an order on online at sportscene on 27 June 2019 odered 3 items ,I only recieved 2 and the other one they said it follow ,it didnt come and they said they will refund me till today still waiting,placed another on 8 July 2019 which till today i havent recieved ,i called and they told they will call me back which they did ,and they told me its still at warehouse it couldnt be picked they hv to cancel and do a refund ....so disapointed with their online services and commucation, they never get back to till you fight them.dont think i would ever buy on TFG online again.....