MN
Makwena N
1 reviews | Active since Jan 2016
17 Jan 2016, 12:19
SMS billing
Foschini stores charge customers for SMSes that we did not request. Every month I receive sms about my account. When the printed statement arrive by post the is a charge for the sms. Is that ethical? I complained about it but still continues. Who can stop them<br> <br> <br>
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Foschini's replyOfficial
18 Jan 2016, 08:48Hello Concernedsue,
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
Best regards,
Foschini's reply18 Jan 2016, 08:48
Official
Hello Concernedsue,
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
We've passed your feedback on to our customer service department who will investigate this. They'll be in touch with you directly with an update.
Thanks,
The Foschini team
Best regards,