NF
Natassia F
1 reviews | Active since Jan 2018
15 Oct 2018, 16:12
Slow feedback
I called in last week to Foschini at the Garden Route mall. I bought a Kardashian Beauty flat iron in February, unfortunately it fell an no longer works. i logged a claim and need a quotation to send to my insurance company but after a week of calling and giving up my information every time i still did not receive the quote. Is it that difficult? please get this sorted!
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Replies (2)
Foschini's replyOfficial
16 Oct 2018, 13:54Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send a mail to ***.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply16 Oct 2018, 13:54
Official
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. Please send a mail to ***.
Your patience and understanding is appreciated.
TFG
Best regards,
NF
Natassia F's updateReviewer Update
16 Oct 2018, 15:25i have sent an email- still no feedback !
NF
Natassia F's update16 Oct 2018, 15:25
Reviewer Update
i have sent an email- still no feedback !