GT
Gean T

1 reviews | Active since Aug 2011

21 Aug 2015, 10:08

skin colour drama

I have complained twice for bad service and being suspected for *****ing at the same store by different people and felt that I have been undermined, being belittled , unfairly treated , slapped in the face and discriminated. I have complained twice about it t and felt that sorry is not doing me any justice. Bridgitte Reid then apologised and said I must go to the store to collect a gift. To my surprise it was perfume samples and stuff, only freebies which I could obtain myself. I then informed Bridgette how disgusted I was , and she claimed it was not the agreed gift and then she claimed she have spoken to Zurica I may collect the agreed upon gift. I went to store where Zurica made it crystal clear that she gave me what I wanted which is a gift that they can't give me goods from the store . Bridgette then said she will deliver the gift to my workplace. From bad to worse. Is this because of my skin colour ? <br> <br>

0
Replies (1)
Foschini
Foschini's reply21 Aug 2015, 11:02
Official
Hello Choima01,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.