Sim Soft Lock

<p>So i woke up today and realised i didint have any network coverage, so i called Foschini 121 and was told my sim was soft locked cos of arrears on my account, I quickly went to the nearest Markham store and paid the arrears and now when i call back they tell me they can see i paid R500 but it doesnt show as a positive payment (whatever that means) and it will take 24hrs to unlock. How is it that you can see the payment but you tell me to wait 24hrs to be back online, make no mistake the lady that helped me was awesome but your processes are really not all that and i am really thinking of cancelling this contract cos its really making my life harder.</p>