TM
Tembisa M
1 reviews | Active since May 2019
29 Dec 2022, 16:26
Sickening service
Funding disgusting services ever!!!! Bought something online, delaying me telling me tomorrow, tomorrow and today they say before 5 and 4 pm I contact them again after constantly contacting them everyday fr my things, to say no I have to wait tomorrow then minutes later they say they deliver my parcel to someone named Sibusiso Mali *** is that??? I'm not that person, why ddnt they call me??? I ****en want my money at this point!!! All of it !!! I can't chase yall everyday for something I paid fr weeks ago
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Foschini's replyOfficial
17 Jan 2023, 12:46Dear Tembisa,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
Foschini's reply17 Jan 2023, 12:46
Official
Dear Tembisa,
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team
We are concerned to hear about the experience you’ve had, and would like to extend our sincere apologies for the frustration and inconvenience. This is not the level of service we strive to provide our customers.
We would like to thank you for sharing your experience with us. We realize that we do get it wrong at times, and when we do we appreciate the opportunity to learn from it and take action to improve.
We would really appreciate the opportunity to contact you directly regarding your experience. Please could you contact us on ***, to discuss your review.
Kind regards, The Foschini Team