1 reviews | Active since Jan 2016
Good day<br> <br> I Mariaan van Rooyen purchase a black pair of shoes from your Donnaclaire branch Key West in the month of November for the amount of +- R500, plus I had to pay an exstra R50 due to the fact they did not have my size available immediately and this was an order for another client. I had to pay R50 exstra for the reorder of the other clients shoes.<br> <br> I immediately started wearing the shoes and have been since purchase, on Thursday on my way to work a felt my shoe is loose and saw that the front part of the shoe had pulled away from the sole.<br> <br> For the amount of money that i have paid for the shoes I am very upset that the quality is so inferior I unfortunately can not just walk into any shop and purchase a pair of shoes. I pay for quality and therefore I expect to receive quality goods.<br> <br> I am not going to have these shoes repaired by a shoe maker I expect Donnaclaire to either compensate or repair my shoes at their own costs.<br> <br> I cannot afford to be without these mentioned shoes as I wear them daily to work, Donnaclaire is the only outlet I am able to use because of my height and the size of shoes I take, so I am dependant on receiving quality goods from you
Best regards,
Best regards,
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