**** Services

<p>I bought a cell phone about 3 weeks ago at Foschini store in Parow Centre. Days later it started giving problems, I took it back and was told by the manager, Anthea that the device will be sent away and shall return within 2 weeks. I went back Tuesday as the 2 weeks has gone by, hence I received no device back. No one could assist me as to tell me whats going on, why I cannot/did not receive my cellular device back. I got upset cause I was told to wait 2 weeks, all Anthea said was SHE DON'T CARE IF I PUT THIS ON HELLO PETER.I emailed MTN also and all they said was that a new cellular device will be sent to Foschini store, hence I'm still waiting. It's either they give my money back or give me a brand new cellular device within or the same price range as the one I bought.</p> <p>They quick to accept your money but cannot help solve yopur queries. I never received such **** services at any other store yet. This is plain disgusting and paints a bad customer service image for Foschini. I utterly regret purchasing a cellular device at that store.</p>