RP
Roelf P

1 reviews | Active since Oct 2013

12 Sept 2016, 12:04

service at foschini paarl

<p>Hi , I went to visit Foschini in paarl to help my daughter open an account. She is a final year student and start working as a dentist in jan 2017. The lady helping us was so rude and did not help us at all. She gave no advice and just said she won't be accepted. I am account holder for 20years my older son went the same route last year and was accepted. my daughter did no fill in the space where they asked for race, and this lady made a huge issue about that. my daughter is 23years and studies at UWC and race don't apply to them anymore. they students. I filled in a form to foschini to complainand up to 12h00 no reply from them. </p> <p> </p>

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Replies (1)
Foschini
Foschini's reply12 Sept 2016, 15:08
Official

Good Day Roelf

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG