HP
Hendrika P

1 reviews | Active since Feb 2015

04 Aug 2016, 08:36

SERVICE

<p>FOSCHINI BLOEMFONTEIN WATERFRONT - when I wanted to pay for an item with cash, nobody at paypoints! The one friendly lady from the beauty department was calling two or three persons to come and assist me. It was nearly 10h00 - the excuse was all of them are not already at the tills! Eventually one till was opened to assist me with the cash payment, with no excuse. I was always a loyal customer but will rather spend my money elsewhere if I can find what I am looking for.</p>

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Replies (1)
Foschini
Foschini's reply12 Aug 2016, 07:33
Official

Good Day Hendrika

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG