TM
Tselane M

1 reviews | Active since Oct 2014

29 Aug 2015, 13:04

service

Waited in the que.no one was on counter. Only to find the lady who was meant to help us was busy chatting with her friends.none of them even look like staff members.why are service levels different in township located areas as opposed to those in the surbubs. Is the training provided different

0
Replies (1)
Foschini
Foschini's reply29 Aug 2015, 13:10
Official
Hello bunia1701,

Hi Tselane

We're so sorry to hear you had a bad experience in our store! This definitely isn't what (brand) wants to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you asap.

Thanks,
The Foschini team

Best regards,