Security footage my ass!!!
<p>I went and bought a jacket and then after paying with my debit card i bought airtime and since the lady made a points card for me i needed to buy again. So i remember putting the airtime slip in the jacket plastic but when i go to the door the alarm went off and the lady pulled out my jacket and i suspect the slip fell out at that point because when i got home my R29 airtime was gone. </p> <p>Then i returned to the store and the lady i found at the till was not polite in her address to me but what upset me the most was the security who went to reveiw the tape on his own and came back after a long time to tell me i didn't put it in the bag. but my gut tells me i did and why didnt he show me the particular footage because ofcos he will protect his colleagues.</p>
Good Day Ofentse Victoria Tshegofatso Tshukudu
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good Day Ofentse Victoria Tshegofatso Tshukudu
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for resolving the matter.
Thank you for resolving the matter.
