LE
LEANDRA E
1 reviews | Active since Apr 2012
07 Dec 2015, 12:41
SCIN RASH
I bought Olay Night cream Friday. Saturday morning my face and neck was red with light rash. Sunday morning i put cream on my arm to check if it was the cream! Two hours later red with rash. I threw the box away Friday after i bought the cream, not expecting to get a rash, so cant refund it at Foshini where i bought it. I lodged a complaint on Olay's Facebook page, but no response!!<br> <br> ****PY PRODUCT!
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Foschini's replyOfficial
08 Dec 2015, 10:32Hello leandraels,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,
Foschini's reply08 Dec 2015, 10:32
Official
Hello leandraels,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Best regards,