<p>So ive paid my account on 1 July 2017. Store was offline but the lady insisted I could pay at the till. I was in Sandton City I could have paid anywhere but she said it would be fine. So I pay my account at @home and leave. Tuesday morning I get an sms and a call saying that I didn't pay. So I go back and forth with finally call the admin at @home Sandton City. All he could say was that he was sorry. Today I had to call and still nothing. All he could say was he is calling head office. Oh and the worst part is that TFG does not care about it's customer complaints and uses tacky generic templates. I was angry before until I realised there are many other places that would appreciate my money. </p> <p> </p> <p>So if your thinking of opening an account. DON'T. I mean it, DON'T. Rather buy cash and save yourself the hassle. DON'T OPEN AN ACCOUNT WITH TFG. </p>
Good day Lesedi,
We have sent your complaint to the relevant department, we will follow up and ensure your complaint is resolved to your satisfaction.
We apologies for the inconvenience caused.
Regards
TFG
Best regards,
Good day Lesedi,
We have sent your complaint to the relevant department, we will follow up and ensure your complaint is resolved to your satisfaction.
We apologies for the inconvenience caused.
Regards
TFG
Best regards,
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