1 reviews | Active since Dec 2016
Sale but no sale...
<p>After experiencing bad service just about every time I purchase something at this particular store- assistants talking to one another or other people while I wait to be helped or while they are busy ringing up my purchase, very slow staff or unhelpful staff- today was the top point. There was a sign up about a special, buy 2 shorts and get R150 off your purchase. I choose and try on my shorts, wait for my turn at the counter, my purchase is rung up and totals R700. I ask about the R150 off and the shop assistant clears the purchase, starts again and then spends 10 minutes scrolling up and down. Eventually she looks up and says, "no but the special is over". I ask how they can still have signs up but not be running the special. "Yes, no sorry", was the respone. Needless to say I left the shorts on the counter and walked out. </p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
