bB
bonitafranks B

1 reviews | Active since Apr 2017

23 Apr 2018, 21:23

Sad how Foshini treat the family of deceased customer by being put on hold

Hi I put my complaint here last week that its been a month that we wait for foshini to respond on a claim we put in and was promised then here that they will contact me but still no contact from them.Its really dissapointing when the family of their deceased customers are treat like this.So you only good to them alive.Really sad.

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Replies (1)
Foschini
Foschini's reply24 Apr 2018, 11:55
Official

Good day,

Your comments and complaints were passed on to the customer services department and they are investigating the matter. We hope to have the issue seen to as quickly as possible; they will contact you directly by phone or email. Your patience and understanding is appreciated.

TFG