Sad

<p>Yesterday i purchased a Mobicel Pure celphone from the Bay West branch as i was ****** of my phone two weeks ago.</p> <p>after searching the whole of Bay West on Saturday finaly found the phone i liked.</p> <p>and purchased it.</p> <p><br />after setting everything up on Saturday night all my emails my photo's etc all was ok when i put in the new sim card with my old number and switching it on it had a lock screen that was not there before so i took it back as the lasy at the counter set the innitial setup with the swipe lock and hoped that she could sort it out as i did not set a pin lock on the phone.</p> <p><br />when i arrived there i had to wait in a cue and took some time until someone could help and i explained the issue.</p> <p><br />the lady took the phone to the person that assisted on the Saturday with the innitial setup.</p> <p><br />they then sent me to Vodacom and getting to Vodacom they then sent me back to Foschini</p> <p><br />after waiting for a while eventualy she came to me and asked if i had the slip which i had forgotten at my sisters house unfortunatly one of the side affects of chemo and radiation and i explained to the lady that i had forgottrn it and explained my situation and asked her to scan the box she should be able to see it was purchased there and she said she could not and i said to her its not that easy as i have cancer and i was not feeling well.</p> <p><br />eventualy i went to my sister and got the slips.</p> <p><br />when i got back i had to wait quite a long time before someone would help and they said the lady that helped innitialy is in another area as it is my energy levels were down and the stress was already getting to me making me feel even worse.</p> <p><br />eventualy when i asked the gentleman again where she was he pointed me in the direction where the lady wad and she said that her manager said that the phone needs to be sent away to be repaired and i asked if she could just swap it out for another handset as it was purchased the day before and she said no and sorry i did not have the intention to be without a phone again and she said that it needs to go as there is nothing wrong with the phone</p> <p><br /> its just locked.</p> <p><br />that was when i eventualy lost my cool and almost threw the phone on the floor.</p> <p><br />she could see now that i was getting iritated as i spent most of my energy that i had to get to Foschini and then to Vodacom and back again and to my siter and back again she then said that she will refund and i asked her if she refunds will i be able to then purchase the same model phone as i really really liked that phone and she said yes.</p> <p><br />after the refund i asked her if i could the same model and she said sorry they sold the last one that morning.ok so now my lid is boiling.</p> <p><br />as i left the shop i remembered that i still had a sim in the box and returned back in the shop seeing the staff members have a good laugh at my expense.</p> <p><br />all i can say is that i do not wish it on anyone to get as sick as i am and i pary they never have to see it in their family Cancer is not something a person asks for it just happens and it does breal a persons soul when you see people that think its funny that a person hets irate because of having to wait for so long for assistance when they are actualy unable to stand too long because they are sick its sad that they do not think it could happen to them and how would they feel if they were treated that way and seeing someone laugh and make comments not knowing how you feel and how you wish you did not feel that sick and so i just took my sim card and left</p> <p><br />and once again had to search the mall for the same phone because i weas actually more than happy with it.</p> <p><br />there werent any and later just decided to get a phone with simular specs and has to pay more for the phone because i just couldnt maintain the energy needed to wander around anymore and was already starting to feel the pain.</p> <p><br />last but not least i will never purchase anything from Foschini again and will tell everyone i know about the ordeal i had to go through because everytime i look at this **** phone i have now it will remind me of how nasty people can be.</p>