1 reviews | Active since Nov 2016

29 Sept 2018, 14:05

RUDE STAFF AND MANAGEMENT

i went into the store and the sales lady asked me, and i quote "what do you want" . after i told her shes rude, she stormed off. when i told the manager that her staff is rude, she said the following in a very rude tone to me "oh please! dont say my staffvia rude" .

it was sp rude and unprofessional. and i am DISGUSTED by the management and staff. PATHETIC excuse for customer service. ZERO STAR RATING.

0
Replies (1)
Foschini
Foschini's reply01 Oct 2018, 13:12
Official

Good day

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

TFG