EB
Ellen B

1 reviews | Active since Oct 2020

20 Oct 2020, 14:15

Rude shop assistant Donna Tygervalley

My sister and I, along with our mother, went to Donna Tygervalley this morning to go do some shopping. There was no one at the door when we entered. After we entered a shop attended told us in a very unfriendly way to sanitize our hands and pointed at the bottle. We did so and walked in. I only needed particular items so I did not bother to look at anything else. Walked straight to the area where I would find it and started taking things off the shelf to find my size. The same attended came and asked wheter she can help. I declined as I knew what I wanted (a bra to be spesific) and did not require assistance. She came over shortly afterwards and asked again. I again just said no thanks. I was getting annoyed as it seemed that she was watching me very intensely. The 3rd time she approached I asked whether they allow in store fitting. She escorted me to the fitting room and I showed her the 4 items. She proceeded to take the 4 items out of my hand and count them again. Sge handed them back with a 4 tag and I went in to fit. When I came out she was not there and a different assistant took the 4 tag and placed it on the rail again. I put 2 items on the steaming section and took 2 which I intended to buy. The rude attendant suddenly surfaced again and asked ne from across the store where the "5" tag was she gave me. Her colleague interjected and answered "4" and told her she had already put it back. The woman walked back to the dressing section to check god knows what and again asked where the 5 tag was and her colleague answered her again. We paid and left. My sister and mother was appalled by the way this woman treated me. My mother even mentioned it at the paypoint. At no point did anyone apologise, I went to a next store and we all met up again a few minutes later. We decided the incident should be reported as all 3 of us concluded that this woman was rude and acted with no civility, nor respect. There are plenty of stores that sell plus size clothes. I will not be supporting this one again.

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