rude consultant

<p> </p> <p><span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Im so disappointed with the service I received from the forschini group, on the 01 june 2016, went to southgate mall I got there @ 17:54, the store was closed, and the store was supposed to close @18:00, called the head office the consultant told me I need to call back tomorrow asthe complaints department has closed, today ,02 june 2016 I went and made a PAYMENT in the morning, @ 16:45 I received an sms saying account is in arrears,I called the number on the sms, where I was helped by a rude lady who refused to give out her name to me, instead she was busy placing me on mute, I want the manager to listen to the call, and give the consultant a training, im never in arrears with my account and I always pay in advance, if this is customer service that TFG gives, I will.gladly take my business somewhere else</span></p>