MI
Mohamed I

1 reviews | Active since Jan 2012

03 Apr 2019, 18:40

Rude and nasty attitude

Foschini. It's about time to train your ROSEBANK staff how to deal with customers. My wife visited the Rosebank branch and as she tried to take a photo of one of her liked dress to take my opinion she was rudely stopped by one of your staff claiming that its ******* to take photos. Goodbyez forever.

0
Replies (1)
Foschini
Foschini's reply04 Apr 2019, 16:28
Official
Good Day
 
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly. 
 
Your patience and understanding is appreciated.
 
TFG