RUDE AND BAD ATTITUDE

I MISS B SCHLOTFELDT DIDNT HAVE TIME OVER THE WEEKEND TO PAY MY ACCOUNT BECAUSE OF PERSONAL REASONS. THE LADY WHO PHONED ME TODAY 08/06/2015 WAS SO RUDE AND ASKED WHY I DIDN'T WENT TO TOWN SO I SAID I DIDN'T HAD TRANSPORT. THEN SHE TOLD ME THAT I COULD HAVE TAKEN PUBLIC TRANSPORT!!!! I MEAN I STAY IN SPRINGS GAUTENG I AM WHITE AND IT'S NOT SAFE. BEFORE I COULD TELL HER I WILL GO AND PAY IT TOMORROW SHE SAID SHE WILL HAND ME OVER TO LEGAL DEPARTMENT. I AM REALLY UPSET ABOUT FOSCHINI WILL TELL MY WHOLE FAMILY TO NEVER EVER SUPPORT THEM AGAIN. I WOULD LIKE TO GET FEED BACK ASAP.