RUDE!

I received a call from *** about my fashion express account now my complaint is this agent guy I understand that I owe money but I do not expect anyone shouting me on my phone 1.he did not even say hello the minute I picked up he went\Z***** when are you going to pay your fashion express account "I mean really ?then I told him I will pay next month like I have arranged before yooh he said \""next month hayi sisi u must be jocking\"" our books will close on the 4th .now I was really getting annoyed so I asked his name He told me that HE DID NOT CALL TO TELL HIS NAME BUT TO ASK ME TO GO PAY THE ACCOUNT .I understand the calls are recorded right he was sooo Rude & loud after the call I was shaking ."""