******* bags
I bought a Luella bag, the strap came out. I don't know how to fix. I went to Tzaneen Foschini where I bought it and I was sent from pillar to post. I had to wait an hour or so to get assistance.i ended up leaving without any assistance. I bought 2 bags and what am I supposed to do with them if they are selling us *******? Im not happy
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Foschini's replyOfficial
21 Sept 2022, 10:45Good day Thandazo,
Please accept our since apologies for the experience you've had - we would also like to apologise that the items you purchased was not of the quality you would come to expect from Foschini.
Please may we ask you to get in touch with our Customer Care Team directly, as you are entitled to a full refund or replacement - whichever you choose. Their details are as follows: + ***6 / ***or email ***
Kind regards,
The Foschini Team
Please accept our since apologies for the experience you've had - we would also like to apologise that the items you purchased was not of the quality you would come to expect from Foschini.
Please may we ask you to get in touch with our Customer Care Team directly, as you are entitled to a full refund or replacement - whichever you choose. Their details are as follows: + ***6 / ***or email ***
Kind regards,
The Foschini Team
Foschini's reply21 Sept 2022, 10:45
Official
Good day Thandazo,
Please accept our since apologies for the experience you've had - we would also like to apologise that the items you purchased was not of the quality you would come to expect from Foschini.
Please may we ask you to get in touch with our Customer Care Team directly, as you are entitled to a full refund or replacement - whichever you choose. Their details are as follows: + ***6 / ***or email ***
Kind regards,
The Foschini Team
Please accept our since apologies for the experience you've had - we would also like to apologise that the items you purchased was not of the quality you would come to expect from Foschini.
Please may we ask you to get in touch with our Customer Care Team directly, as you are entitled to a full refund or replacement - whichever you choose. Their details are as follows: + ***6 / ***or email ***
Kind regards,
The Foschini Team
's updateReviewer Update
08 Sept 2024, 12:36Foschini never responded to date
's update08 Sept 2024, 12:36
Reviewer Update
Foschini never responded to date