RM18860 [Active] Bad attitude towards seniour citi

Good day Abigail<br> <br> This is clearly not what I wanted to hear. I asked that you cancel the Top Up 50 on cellphone numbers *** and ***. Yet you telling me the cellphone insurance was cancelled. My mother asked that her Foschini account be closed because of Byron Cloete forcing her to keep a contract she doesn't want. How did you deal with that issue. Further I expected TFG group to at least try and keep a loyal customer which cleary you showed you don't care.<br> <br> <br> So my question to you is. <br> <br> oIs my mothers account closed without any outstanding balances as she took her last money to pay the balance<br> ohow was Byron Cloete disciplined for his actions<br> ohas the Top Up 50 been cancelled aside from the insurance<br> how do you convince loyal customers who pay their account on time to stay with TFG in the long run<br> <br> I trust you understand now, what the real issue was.<br> <br> Thank you <br> <br> Leonese<br> <br>