Ridiculous Rule on Exchange

I bought a black formal pair of pants at Centurion Branch Foschini size 10 on 6 March.<br> On 9 March I requested my husband to exchange the pants for a size 8 at the same Centurion Branch. They took the original slip and gave a new slip stamped with an exchange stamp. <br> I decided I want to change the pants again as the pants are too 'baggy'. On 13 March I went to Foschini in Irene mall and requested to exchange the item for another item.<br> <br> The person/manager who assisted me \Lettie\" explained to me the item cannot be exchanged because the slip said \"exchanged\". I tried to explain to her that the item with all the tags is not what I want and I want to exchange it for another item. She did not listen nor did she try and accommodate me. She was blunt and rude and it seemed like she was annoyed to assist and she refused to listen. In general the staff at Irene Mall Foshini is terrible.<br> If The Foschini Group does not want to exchange a 6 day old item with all its tags and the slip just because the slip says 'exchanged' it is ridiculous!!! I now have a R500 pair of pants that TFG does not want to change because of letters on a slip?!?!"