Revolting Service

<p>My wife purchased a phone for me on her Foschini account, not even a year later I experienced problems with my phone, we took it in for repairs at Foschini as itwas purchased there and the phone is still under warranty. The assistant told me that they are doing me a favour taking the phone in for repairs and then refused to supply me with a slip for booking in the phone. When I asked for the manager I was told that there is no manager on duty. My wife was then phoned on our way home and they told her that she must come back and fetch the phone as they will not take any responsibility for the phone. This proves that Foschini has *********** and highly unproffesional staff including the manager that was eventually contacted and gave the instruction to give the phone back and not take any responsibility for the phone. I do believe the fact that we purchased the phone from Foschini and that the phone is still under warranty it is in deed Foschini's responsibility to repair the phone as they sold me an inferior product.</p>