aM
amanda M
1 reviews | Active since Jun 2014
30 Jan 2019, 09:33
returns
i bought a pair of shoe in october and i ***** the shoes once then, so i worn them again this year and already the sole is torn out. How come can they really be that ****, so i went to the store knowing that they have a six month guarantee and they refused to take the shoes and exchange them, they told me to get something for R199 less then the price i paid for the shoes initially.
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Foschini's replyOfficial
04 Feb 2019, 11:18Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,
Foschini's reply04 Feb 2019, 11:18
Official
Good Day
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Best regards,