Return Goods bought.

On the 09/11/2019 I went into American Swiss and purchased their gift set for R1,599.00. I went back to the store on 23/11/2019 to say that I would like to return the purchase made because my fiancé bought me something similar. I did understand that I cannot return the earrings. There are five different items which four was run up separately on my receipt. The sales ladies all three of them refused to help me saying that they will get the manager to contact me and that I must read the terms and conditions which I did and it states that I cannot return certain goods due to hygiene reasons.(earrings) I returned the stock still in the same condition I bought them because I have not used or worn the items. This was at American Swiss Southgate Branch. Those sales ladies need customer service training and etiquette.

I want a return the other items and a refund on my store account.