RETRENCHMENT INSURANCE ON ACCOUNT

<p>Foschini Account Number: ********** ********** 54118</p> <p>Name: JH Burger</p> <p>ID Number: 620 ********** 080</p> <p> </p> <p>Reference Number: 111646FD5</p> <p> </p> <p>On 23/11/2016 I've send in documents (Lifenet Claimform, certificate of Service, Proof of account, Confirmation of retrenchement letter, Copy of ID) to Foschini for a claim on my account as I was retrenched.</p> <p> </p> <p>On 25/11/2016 I've received an confirmation that they received the documents and they gave me the above reference number.</p> <p> </p> <p>On 12/12/2016 I've send an email to them with a affidavit from the police that confirm that I do not have a work, no response</p> <p> </p> <p>On 19/12/2016 I've swend another email asking what is going on. This email was deleted, not read.</p> <p> </p> <p>I went to Foschini at Loch Logan on 9/01/2017 and they tried to get hold of the people, the one number does not exist and the other one go to voicemail where you can leave a message, which we did, no one responded</p> <p> </p> <p>You are quick to penalise us when we pay 1 day late but you give no service when we need it</p> <p> </p> <p> </p>