BI
Bahejah I
1 reviews | Active since Mar 2016
15 Mar 2016, 10:40
RETAILERS EVEN *********** WHEN YOU MAKE PAYMENTS
Foschini supp**** me with a settlement letter on the 30 June 2014 of the amount of R2943.54. I made the payment on the 09 July 2014. I emailed the confirmation of payment to Easton Berry who was handling the accounts at the time. To this day, this matter has not been resolved. I have been sent from pillar to post. Every instance I attempt to resolve this matter, my emails are referred to another individual. In the meantime, my account is still listed with ITC and I am still unable to apply for any credit because of other people's incompetence at these organisations who are supposed to be assisting you. Then we wonder why S.A. is in such an economic crisis....because everyone just passes THE BUCK!!!
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Replies (1)Foschini's replyOfficial
15 Mar 2016, 15:59Hello BahejahI,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Foschini's reply15 Mar 2016, 15:59
Official
Hello BahejahI,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
