OS
Odwa S

1 reviews | Active since Apr 2015

15 Apr 2015, 11:22

Refusing to give me a delay letter

I have a cell phone contract with Foschini, i lost my phone and called for an ITC number i was never called for the ITC number waited for too weeks but now they are refusing to give me a delay letter so that i can give the insurance company. This means i will not give a phone because Foschini will not issue the latter to the insurance company.

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Replies (1)
Foschini
Foschini's reply15 Apr 2015, 12:36
Official
Hello osonqishe,

Thank you for bringing this to our attention. Your query needs to be investigated by our TFG Mobile department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.