refused to refund or exchange damaged goods

I would like to lay a complaint of bad service against Foschini particularly the one in Bridge City Mall. I bought a pair of jeans and only wore them once, they tore in the thighs while I was wearing them, I was so embarrassed to even step out of the bathroom. luckily I am a fashion designer I was able to get hold of some needle and thread and sew them but they tore again right where I had sewn them. the loop also tore. basically this jean was of poor quality I don't know how it got past the QA department.I went to return the jeans to Foschini but they wouldn't assist me because I didn't have the slip anymore, who keeps a slip of an item that fits them? ifs fine if that's the policy but I am still complaining about the poor quality of goods I purchased in the Foschini store. <br> <br>