Refund refusal

<p>Went to Donna-Clare Jhb Cbd to request a refund for items, the cashier told me they don't have cash at the tills and the is nothing they can do about it. I went to their branch in East rand Mall and was told the same story, asked them to check which branch can assist and they called their carnival mall branch and said I can go there, I was so surprised when I got to carnival mall and I was told there is no cash there as well. Left the shop feeling so frustrated after asking the manager what can I do in this situation and she said she doesn't know.... I really don't need help, how can I deal with this situation? </p> <p>Thank you</p>