1 reviews | Active since Jul 2017
REFUND OUTSTANDING : DEFECTIVE VODACOM VF SMART TAB 2 3G imei *** : RETURNED TO STORE
<p>On the 01st July 2017 I bought a Vodacom VF Smart Tab 2 3G with imei ********** ********** 1 from Foschini Stores for R899-00 as per Transaction no: CR ********** ********** .</p> <p> </p> <p>Sim card that comes standard with tablet was not supp**** to me by sales person. Store kept sim card *******ly.</p> <p> </p> <p>Tablet was defective in the sense that the mobile signal was faulty. Tablet switched off on its own repeatedly. </p> <p> </p> <p>Tablet, box contents as well as invoice returned back to store on the 04th July 2017. Acknowledgement of receipt of tablet by the store was done as per Vodacom Repairs OBF/In-store failure assessment Seq No 002259.</p> <p>I informed store that I do not want replacement as I already bought another tablet.</p> <p> </p> <p>Please assist with getting a refund for a defective tablet by invoking Consumer Protection Act in this regard.</p>
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
Good day,
Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience. We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
TFG
