REFUND

The below email was sent on the 29/08/2019 and till to date I havent received any feedback, just an auto response advising that my query will be attended to as soon as possible. I'm really disgusted!

Good day, I am a very angry customer who is disgusted by your poor service. I prefer online shopping because I find it very convenient and time efficient for me. But the hustle and incompetence that I’ve been facing with your customer service regarding my refund, words can’t even describe how I feel. I believe if your products are damaged or out of stock then they shouldn’t be available for purchase... TFG has just lost a customer! CAN I HAVE WHAT IS DUE TO ME!