RECEIVE NO STATEMENTS
<p>I have sent customer services 4 e-mails, since October for Statements. The e-mails get delivered but No reply. I don’t receive any statements by e-mail, or post. I only receive a sms once a month with instalments due and what my balance is. Please could somebody send me the last 3 months Statements PLEASE!!!!!</p> <p> </p>
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
Good day,
Thank you for bringing this to our attention. Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome. Kindly note that this may take up to two working days and your patience will be greatly appreciated.
TFG
Best regards,
It has now been 1 week, still not statements or any calls for your Customer Service department. They don't have to call me, they just need to E-MAIL me the statments????? Do you blame people if they get frustrated and want to close accounts when they receive service like this???
It has now been 1 week, still not statements or any calls for your Customer Service department. They don't have to call me, they just need to E-MAIL me the statments????? Do you blame people if they get frustrated and want to close accounts when they receive service like this???
Good day,
Please could you forward me alternative contact details, as agents have tried to reach you via email however it comes back saying delivery failed and the number provided goes to voice mail
My email is CandaceD@foschini.co.za, I will forward your details onto the relevant department and they will contact you directly.
Thank you for you patience, we apologies for any inconvenience caused.
Regards
TFG
Best regards,
Good day,
Please could you forward me alternative contact details, as agents have tried to reach you via email however it comes back saying delivery failed and the number provided goes to voice mail
My email is CandaceD@foschini.co.za, I will forward your details onto the relevant department and they will contact you directly.
Thank you for you patience, we apologies for any inconvenience caused.
Regards
TFG
Best regards,