1 reviews | Active since Mar 2013
<p>I went to Soda bloc on Sunday 23rd October 2016 and when I got there they welcomed me well and the staff was friendly.</p> <p>There were 3 ladies working in the store, Black, White and Coloured and all 3 ladies were friendly.</p> <p>I was then assisted by a black girl and I was comfortable to speak my home language which is Xhosa but I noticed that this girl was responding to everything I'm saying in English.</p> <p>I continued my shopping and kept on speaking Xhosa and she continued responding in English.</p> <p> </p> <p>When I was at the till paying for my things I asked her can't you speaking Xhosa why are you responding to me in English and she said she is not allowed to speak Xhosa in the store. I was so shocked by this because earlier there was a coloured customer that spoke in Afrikaans so I was shocked as to why black customers can't speak their own languages.</p> <p>I requested to speak to a manager and she said the manager is not in there's only a shift runner and that was the white girl. I was not interested in speaking to shift runner because that's just another sales lady given a role.</p> <p>I told the girl that was assisting me that I'm going to lay a complaint about because because a customer should be assisted in a language that they are comfortable speaking.</p> <p>I mean in 2016 you still find place that is undermining black people when we spend our money at the store.</p> <p>I was really disgusted</p>
Hi Onwaba
We do not tolerate any form of ****** and this is strongly driven through our core values as communicated to all our employees. We will immediately investigate your concerns. Please advise when we can contact you to find out more about the incident that occurred so we can revert directly to you with our findings.
We will be in contact with you directly.
Kind Regards
The SODA Bloc team
Best regards,
Hi Onwaba
We do not tolerate any form of ****** and this is strongly driven through our core values as communicated to all our employees. We will immediately investigate your concerns. Please advise when we can contact you to find out more about the incident that occurred so we can revert directly to you with our findings.
We will be in contact with you directly.
Kind Regards
The SODA Bloc team
Best regards,
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